Bestcatalog.net > Hosted Components and Services > Customer Service
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ProvideSupport Live Help Chat
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Website Chat and Monitoring solution for Online Support enabling proactive chat, push page, chat transfer, canned answers, chat sessions logs, visitor monitoring, geo locator, referrer and more. Web-based or Windows operator client. Customize the chat window with your company logo, system messages, operator photo. Choose a chat button from our gallery or use your own. Easy to setup, easy to use. Fully functional 10-day free trial.
Date Added: Oct 16, 2005 Hits: 686 Rating: 5.00 Votes: 1
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Help Desk 5.8 - By Expinion.net
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For your visitors/clients there's an organized knowledgebase, optional side panel, glossary word definitions, searching & sorting capabilities and question submissions (with suggested solutions shown). For the customer service representative – email notifications, WYSIWYG editor, customizable fields, automatic issue history tracking, management reporting (by specified dates) & more. Extra features for info sharing online - anytime: 'To Do' Lists, Contacts Book, Agent - Agent emailing, upload manager, agent logs.
Date Added: Sep 21, 2005 Hits: 448 Rating: 0.00 Votes: 0
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